Testimonial - Interwork Ltd

Sheppard Associates works with many clients to provide Strategic Planning services. Recently, we have worked with the National Association of Speedway Racing and Interwork Ltd, a major provider of open employment services for people with disabilities.

These two examples of quite different organisations demonstrate the importance of forward planning for any organisation, no matter what business they are in.

"Interwork Ltd is growing to meet the challenges of a new highly competitive environment. Sheppard Associates instinctively understood the inherent issues and facilitated lively discussion and perceptive planning strategies with the board and senior management team".


Rosemary Wallage ,
Chief Executive Officer

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Click here to view our Eldercare Inc Case Study.

Click here to view our National Association of Speedway Racing Case Study.

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Testimonial - Eldercare Inc.

Eldercare Inc. is one of the largest providers of aged care residential and independant living services in South Australia with facilities throughout the State. Eldercare engaged Sheppard Associates to design and deliver management development programs for senior and middle level management. These programs were designed to equip participants with the leadership and management skills they required to run Eldercare facilities successfully in an environment of changing government regulation and client requirements. Eldercare managers required a unique blend of skills to meet the needs of their special client group. Sheppard Associates training assisted them to better meet the requirements of a rapidly changing industry.

Klaus Zimmermann, Chief Executive Officer of Eldercare, commented that Sheppard Associates provided " relevant, up to date management training specifically tailored to the audience in a way which encouraged interaction and learning".

Click here to view our DP World Case Study.

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Click here to view our Interwork Ltd Case Study.

Click here to view our National Association of Speedway Racing Case Study.

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Testimonial - National Association of Speedway Racing

The National Association of Speedway Racing (NASR) is the peak body of Australian speedway racing. NASR represents the interests of all participants in speedway racing including competitors, crews, officials, clubs and track owners and operators.

NASR recognises the need to have a clear strategic direction and recently engaged Sheppard Associates to assist them in their strategic planning process. Representatives of this diverse group of stakeholders from all over Australia met for a one day planning workshop in Adelaide which resulted in the development of specific KRA's (Key Result Areas) and Objectives to guide the future direction of NASR.

Tim McAvaney, General Manager of NASR comments;

“Prior to the workshop a meeting with Terry Sheppard resulted in the formulation of a questionnaire which was forwarded to the workshop participants. This enabled the stakeholders to identify their key issues prior to the workshop which resulted in considerable progress being made in the one day in developing the KRA's and the Objectives.

This was the first time that such a planning day had been conducted for speedway and there was some trepidation on behalf of NASR management. However, largely due to the exceptional facilitation skills of Terry Sheppard all participants had the opportunity to contribute on the day. As measured by the positive feedback from all the participants, this stage of the strategic planning process was seen to be very successful. With further guidance from Terry, NASR is now prepared to move into the implementation phase.

An additional benefit from this workshop is that the diverse group of speedway participants now have a much greater awareness of each other. Speedway in Australia is now poised to move forward with markedly increased unity and commitment.

Many thanks to Terry for his greatly appreciated contributions. We at NASR highly recommend Sheppard Associates.”

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Testimonial - Sony Australia Limited

Sheppard Associates designed and delivered two important management development programs for Sony Australia: The Sony Leadership Development Program and The Sony Business Development Program

The Sony Leadership Development Program is based on the Certificate IV in Business (Frontline Management) qualification and the Business Development Program on the Certificate IV in Business (Marketing). All learning and assessment materials were customised to meet the specific needs of Sony Australia Limited and it's people.

"Over the years that we have worked with Sheppard Associates we have found that they have become a valued partner of the HR function. They make an effort to understand our business, and effectively support our training initiatives. Their programs are of a high standard as is their administrative support, and as such, I have no reservation in recommending them to others".

Darsha Masin,
Former Group Manager, Human Resources,
Oceania Region.

Click here to view our DP World Case Study.

Click here to view our Eldercare Inc Case Study.

Click here to view our Interwork Ltd Case Study.

Click here to view our National Association of Speedway Racing Case Study.



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Testimonial - DP World

Sheppard Associates has been working with DP World (formerly P&O Ports) for over seven years on a number of major management development projects for the company. One of these projects has been the design and implementation of accredited development programs for supervisors and team leaders working in a stevedoring environment. Over 500 supervisors have completed the Leading The Workplace Program in Australia, North America, India, Pakistan, South Africa and the United Kingdom. This program has been developed specifically for DP World and learning and assessment activities relate directly to the stevedoring industry.

Other projects we have undertaken with DP World include conducting a global development needs analysis for Senior Management: the Leading the Business Program. These projects have given Sheppard Associates crucial expertise in the design and implementation of management development programs, particularly in the design of competency assessment processes which are relevant to the workplace and target specific competencies.

Grant Mitchell, DP World Manager of Global Learning Strategies has this to say about the Supervisor and Team Leader programs developed for this company.

“Sheppard Associates have been instrumental in assisting us put in place our global learning and development strategy, including our approach to developing and managing talent within the organisation.”

“The Sheppard Associates managed development initiatives such as the Frontline Manager (supervisory level) and Team Leader programs have paid for themselves nearly twice over since implementation in terms of the tangible ‘improvement initiatives’ coming out of the programs. These initiatives have added significant value to our organisation by either reducing operating cost, increasing productivity, improving competitive advantage or reducing risk. It is a factually correct statement to say that ‘the improvement initiatives measured coming out of the Frontline and Team Leader programs can be directly traced to the teachings within both programs.”

“Sheppard Associates do not only develop and deliver training in the traditional sense, in fact, far from it. They are particularly strong at working with the client in partnership to ensure that learnings and desired outcomes of training are absolutely transferred into the workplace and that all learning outcomes are linked to organisational performance.”

“Terry Sheppard and his organisation are to be applauded and congratulated for the results that they have provided for DP World through their modern and innovative approach to organisational training and development. Their customer intimate approach is second to none and I would not hesitate to recommend Sheppard Associates to any enterprise that has similar needs to our own. ”

“Well done and thank you to Terry and his team at Sheppard Associates.”

Click here to view our Sony Case Study.

Click here to view our Eldercare Inc Case Study.

Click here to view our Interwork Ltd Case Study.

Click here to view our National Association of Speedway Racing Case Study.

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